Churn – The Tension That Divides Us and How to Overcome It - Claude M. Steele

A pioneer of social psychology, Claude M. Steele is renowned for Whistling Vivaldi, a bestseller that analysed societal stereotypes—from beliefs about racial and gender test score gaps to the athletic prowess of Black men—and how to mitigate them. In Churn, he coins a new term to identify “the agitation we can feel in diverse settings”, such as everyday exchanges between teachers and students; police and the public; managers and employees; parents and children; and strangers, or even friends,... Zobrazit více