Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change - Kerry Patterson, Al Switzler, Joseph Grenny, Ron McMillan, Dav

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight behavior change efforts is successful—and most produce nothing more than wasted resources and organization-wide... Zobrazit více