Listening Skills for Effective Policing - Andy Fairie

Developing and honing effective listening skills for trainee, new and existing police officers at all levels.Learning how to be an effective listener is one of the most vital communication skills for successful policing. Drawing on the authorÂ’s vast experience as a specialist frontline police officer, this book is informal and easy-to-understand, with a sprinkle of humour, making it highly readable and accessible. It introduces an effective, tried and tested model to guide difficult conversations... Zobrazit více