Rapport - Laurence Alison, Emily Alison

Learn how to read people, build trust and handle even the most difficult conversations with confidence. 'Laurence Alison is one of my academic heroes ... He makes the difficult clear – without losing his rigour.' Malcolm Gladwell, bestselling author of Outliers 'Fantastic’ Hannah Critchlow, bestselling author of 21st Century Brain All of us have to deal with difficult people. Whether we're asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get... Zobrazit více