Star Quality Hospitality - Monica Or

Avoid the most common mistakes made by hospitality owners and managers. Running an independent hospitality business is complex, whether it's a hotel or restaurant, and mistakes will cost you money - or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear... Zobrazit více