Telephone Assessment in Primary Care - Sally-Anne Pygall

At a time when primary care has never been busier, the ability to assess effectively by telephone is vitally important. By understanding the problems of this demanding and risk-prone area, clinicians are better able to balance patient needs with workload demands and access to face-to-face appointments.This book provides GPs, practice nurses and out-of-hours workers with a practical guide to what is required when undertaking triage or consultations on the telephone. Using real-world examples throughout,... Zobrazit více