Watch Your Language - Rob Kendall

The most accessible and practical book on the market about improving your personal and professional conversations, by internationally respected conversation expert Rob Kendall.Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they... Zobrazit více